Shipping policy

Shipping Policy
Last updated: July 4, 2026

Shipping Policy

Sunfaded is operated by Sunfaded Coastal Supply LLC. Throughout this policy, “Sunfaded,” “we,” “us,” and “our” refer to Sunfaded Coastal Supply LLC and the Sunfaded online store at sunfadedcoastal.com.

Thank you for shopping with Sunfaded.

Sunfaded is an online apparel and lifestyle brand. Our products are made after purchase through our professional production and fulfillment partners. This means each item is produced after your order is placed, then packed and shipped to the address provided at checkout.

Sunfaded currently ships within the United States only. We do not offer international shipping, local pickup, local delivery, or in-person retail shopping at this time.

Order Production Time

Most orders are produced within 2–5 business days after the order is placed.

Production time does not include shipping carrier transit time. During holidays, product launches, sales, high-volume periods, supplier delays, weather events, or carrier disruptions, production may take longer.

Estimated Delivery Time

Estimated delivery time includes both:

Production time, plus
Shipping carrier transit time.

Most Sunfaded orders are estimated using the following general timelines:

Standard Shipping:
Production time of approximately 2–5 business days, plus estimated carrier transit time of approximately 5–8 business days.

Express Shipping:
Production time of approximately 2–5 business days, plus estimated carrier transit time of approximately 3–5 business days.

Express shipping speeds up the carrier transit portion of delivery. It does not remove the production time required to make the product.

Shipping times shown at checkout are estimates and are not guaranteed unless specifically stated. Once an order leaves production and is handed to the carrier, delivery timing is controlled by the shipping carrier.

Shipping Rates

Standard Shipping is $4.75 for U.S. orders under $80.
Free Standard Shipping is available on U.S. orders of $80 or more before applicable taxes.
Express Shipping is available for $9.99 when shown at checkout.
Express Shipping speeds up carrier transit only and does not remove production time.

The shipping cost shown at checkout is the shipping cost that applies to your order.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information if tracking is available for your selected shipping method.

Please allow time for tracking information to update after the carrier receives the package.

Multiple Shipments

If your order includes multiple items, they may ship separately. This can happen when items are produced at different facilities, require different packaging, or ship at different times.

You will receive tracking information as it becomes available.

U.S. Shipping Only

Sunfaded currently ships within the United States only.

Available shipping options and estimated delivery times will be shown at checkout before you complete your purchase.

We do not currently ship to countries outside the United States.

Incorrect or Incomplete Addresses

Customers are responsible for entering a complete and accurate shipping address at checkout. Please double-check your shipping address before placing your order.

If you notice an address error, contact us immediately at contact.sunfaded@sunfadedcoastal.com.

We can only update a shipping address if the order has not shipped and if the change is still available through our fulfillment system. Once an order has shipped, we cannot guarantee that the shipping address can be changed.

Returned-to-Sender Packages

If a package is returned due to an incorrect address, missing apartment or unit number, failed delivery attempt, or unclaimed package, we will contact you about possible reshipment options.

Additional shipping charges may apply before the order can be reshipped.

Lost Packages

If your tracking has not updated or your package appears lost, please contact us at contact.sunfaded@sunfadedcoastal.com.

If the estimated delivery date has passed, we may ask you to allow a few additional business days for carrier delays before a lost-package claim is reviewed or submitted.

Lost-package issues must be reported no later than 30 days after the estimated delivery date.

Packages Marked Delivered

If tracking shows that your package was delivered but you have not received it, please first check around your delivery location, with household members, neighbors, building staff, or your local carrier.

Sunfaded is not responsible for packages marked delivered by the carrier to the address provided at checkout, but we will do our best to help you review the situation and determine the next available steps.

Shipping Delays

Carrier delays can occur due to weather, holidays, high shipping volume, incorrect addresses, operational disruptions, or other events outside our control.

If an unexpected delay prevents us from shipping your order within the stated or estimated timeframe, we will notify you when required and provide available options, which may include a revised shipment estimate or cancellation/refund if applicable.